Refund policy

Return and Refund Policy

We accept returns within 14 days of receiving your order.

Return conditions:

• The product must be unused and in its original packaging.
• Cosmetic products cannot be returned if the packaging has been opened, for hygiene reasons.
• Returns are only possible if the product is defective or was damaged during delivery.

How to arrange a return:

Email us at info@curlyshop.eu with your order number and a description of the issue. We will respond within 2 business days.

Refunds:

After receiving and inspecting the product, we will issue a refund to the original payment method within 5–10 business days.